How to access our services
An email and telephone service is available for local and family history enquiries. Please contact us with details of your request using the details below.
In addition, from Monday 12th April, we are able to offer access to visitors by appointment only, to use local studies publications and original records for study and research.
Booking a session
To make an appointment, contact us by email or telephone. We will allocate you a session for research.
We only have limited slots so the date or time you want might not be available but we will do our best to accommodate your needs. Please book your appointment as far in advance of your visit as possible.
To keep staff and visitors safe, all items required must be pre-ordered. Access will be limited to local studies and archive material.
Please note that we require at least 72 hours notice and at busy times this may be significantly longer.
On booking your appointment via telephone or email, our team of library staff will help to search the catalogues to identify appropriate items if required. They will then prepare the items for use prior to your visit.
It is essential that all materials/documents are ordered and an appointment made in advance. No requests can be made on the day.
Customer details (name and contact details) will be taken in compliance with the NHS Test and Trace system. These will be retained securely for 21 days after which the information will be securely destroyed.
To ensure a safe and productive visit we request that you follow the guidelines below which have been designed in line with current advice to prioritise the safety of all.
- Please arrive at the allotted time.
- Please wear a face covering during your visit. Wearing gloves is optional.
- Please sanitise your hands on entry and exit.
- Please observe social distancing and keep 2 metres distance from staff and customers at all times.
- No food or drink will be permitted during your visit.
We are unable to provide face to face support to our customers such as assistance with using documents and no general browsing facilities are available at the present time.
Our card catalogues are not available to public access at present.
There will be no access to public PC’s however Wi-Fi is available using your own equipment.
Please bring all stationery required as we are not able to supply or lend any stationery.
Photocopying, scanning or printing services will be unavailable at the present time; however researchers are permitted to photograph items from the collection for personal use or study with their own equipment. No other kind of reproduction will be permitted without the necessary permissions which must be arranged via email.
If you have requested the use of a microfilm/fiche reader we request that you use the antibacterial wipes provided to clean the surfaces before and after use and follow the disposal guidelines for the wipes.
When you have finished your research visit please place the research items in the designated area. Please do not leave the documents in the study area or return them to shelves or cabinets.
We hope that you have a safe, comfortable and productive visit. If you have any further enquiries please don’t hesitate to contact us via email or telephone.
Arrangements for disabled visitors
Arrangements for disabled visitors remain the same.
Please let us know when booking if you have any special requirements.
If you require someone to accompany you when you visit, please let us know at the time of booking.
Please remember too that many of our online offers are still available remotely or from home. These include AncestryLibrary, Find My Past and British Library Newspapers. For further information click here:
Please contact us via telephone or email:
Bradford Local Studies Library
Tel: 01274 433688
Keighley Local Studies Library
Tel: 01535 618215